IHI Open School can provide you with the basic principles of QI Science, and many helpful tools for measurement and analysis. Some resources require logging into a member account. Winthrop clinicians may contact the This email address is being protected from spambots. You need JavaScript enabled to view it. to get access.

Excerpt from

Quality Improvement Essentials Toolkit

Institute for Healthcare Improvement
Ca​mbridge, Massachusetts, USA

Quality Improvement (QI) Essentials Toolkit

IHI’s QI Essentials Toolkit includes the tools and templates you need to launch a successful quality improvement project and manage performance improvement. Each of the ten tools can be used with the Model for Improvement, Lean, or Six Sigma, and includes a short description, instructions, an example, and a blank template.


The QI tools include:

  • Cause and Effect Diagram: Also known as the Ishikawa or fishbone diagram, this tool helps you analyze the root causes contributing to an outcome.
  • Failure Modes and Effects Analysis: Also used in Lean management and Six Sigma, FMEA is a systematic, proactive method for identifying potential risks and their impact.
  • Run Charts and Control Charts: These charts help you monitor performance and visualize variation.
  • PDSA Worksheet: Plan-Do-Study-Act rapid-cycle testing helps teams assess whether a change leads to improvement using a methodical learning process.

Download the complete toolkit with all ten tools, or download individual tools as you need them to guide your continuous improvement work.


*NOTE: Before filling out the templates, first save the PDF files to your computer. Then open and use that version of the tool. Otherwise, your changes will not be saved.